It takes more than hardware and software to implement a complete POS solution. In fact, there are plenty of additional items to "Check Off" before your system is successful, much less operational. Your item list must be prepared, physical inventory run, employees trained.

These are only a few!

Luckily, Center Stage believes in the concept of Total System Implementation. That means from your first consultation until your system goes live we can help - as little or as much as you want.

• Determine Business Needs and Strategy
• Select POS Hardware and Software
• Populate Items / Customers and Transaction History
• Employee and Manager Training
• POS Installation and Integration
• Pilot Testing
• Physical Inventory
• Credit Card / Check Verification Processing Setup (Internet or Modem)
• Go Live Support (Technician onsite for first day running new system)
• Retail Marketing (Product Displays / End Cap Design / Ad Design)
• Custom Development and Report Creation
• Technical Support
  

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Determine Business Needs and Strategy   Return to List

Our experts will survey your site to:

1. understand your specific requirements
2. determine the level of training required
3. determine the best location(s) for hardware.

We will develop a turnkey Point-of-Sale solution, identifying all requirements you need for implementation. We will do as much, or as little, of the process as you wish, complying with your budget and time line.

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Select POS Hardware and Software   Return to List

Faster. Stronger. Better. These adjectives of the hardware world are a trap. Will you see a higher return on investment by implementing the latest technology?

We understand that what you need is the fastest, strongest, and best for your needs and budget. What solution will give you the best Return On Investment (ROI)? What solution will grow your business? Our consultants will help you answer those questions.

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Populate Items / Customers and Transaction History   Return to List

Before running live with a POS, it is critical that all your data is imported and cataloged correctly. Mistakes made here could lead to costly repairs, reloads or re-implementations down the line.

Our development staff will prepare your new POS system to take over where a previous system leaves off. We can import customer lists, item lists, vendor lists and transaction history and more from any electronic format.

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Employee and Manager Training   Return to List

We want your staff to operate the system correctly; utilizing the functions they need for their jobs. We'll train your associates and managers in every aspect of your new POS system. Going through your needs list, our trainers will explain each feature, function and report while answering all your questions along the way. We can also provide system training manuals and roleplaying scenarios.

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POS Installation and Integration   Return to List

POS installation and integration is more than just plugging in your system. Total System Integration means integrating all your technology together - POS systems, accounting software, web applications, handheld devices - everything communicating to each other and exchanging information.

Our consultants will provide onsite installation and integration services.

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Pilot Testing  Return to List

After all data has been entered, customizations integrated and your staff fully trained, it's crucial to test the solution. This process insures a smooth "Go Live" for you and your employees.

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Physical Inventory  Return to List

When your system is implemented you need an accurate, complete listing of every item you have in inventory. This usually means getting up early on a Saturday morning and counting everything in your store(s) and warehouse(s). It means disgruntled employees and lots of overtime.

Don't worry. We'll handle it. We'll do any task necessary to get your system up and running. Even the tasks most people don't like.

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Credit Card / Check Verification Processing Setup   Return to List

Bank Accounts, Merchant Accounts, Compatible Processors, Processing Software, Financial Reconciliation - These are all confusing areas when establishing merchant services for your business and point of sale.

Fortunately, we have a merchant services department which can help create a seamless solution for your new POS system. Because of our relationship with over 40 compatible processors nationwide, we have been able to streamline this process while reducing current credit card fees as well. See our merchant services section here.

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Go Live Support   Return to List

The "Go Live" date is the first day you use your new POS solution. Sometimes employees get nervous when customers arrive and out of the norm circumstances occur. To guarantee your total satisfaction, we can have an account manager on site to provide "Go Live Support" for as long as you need.

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Retail Marketing   Return to List

Advertising and Marketing dominate our landscape. And, odds are, it dominates your establishment as well.

What support do you need to increase your sales? With a full source Marketing and Design department, we can create advertising in your store, increasing your sales. Window panels, cardboard cutouts, counter displays, item tickets, etc.

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Custom Development and Report Creation  Return to List

Our solutions include not only hardware and software implementations but also custom solutions to fit your specific needs.

• POS systems (hardware and software)
• Custom modules and reports
• Complete implementation teams

Tell us what you need. We'll create a custom solution for your business. Think of it as a tailor-made suit - not one off the rack.

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Technical Support   Return to List

 

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