Center Stage, Inc.
Website Terms of Use
The
following terms of use apply only to the use
of and purchases from Center Stage, Inc.’s ("Center
Stage ") website at www.itcenterstage.com. The
terms "you", "your" and "yours" refer to the
user/customer utilizing our website to purchase
services or merchandise ("Product") or to browse
our website. The terms "we", "us" and "our"
refer to Center Stage. These terms may not apply
to purchases made at our Center Stage retail
stores or in any other manner not utilizing
the itcenterstage.com website.
Disclaimer
of Warranty for Center Stage Website
Errors on Our Website
Limitations and Exclusions
Damages
Payment Types We Accept Online
Sales Tax Policy
Order Fulfillment
Order Cancellations
Online Price Match Plus Guarantee
Rebates Offered by Manufacturers
Returns Policy for Online
Purchases
New Product Manufacturer's
Warranties
Center Stage's Benefits Package
Governing Law
Privacy Policy
Center Stage Announcements
Trademarks and Service Marks
Copyright Notice
Disclaimer of Warranty for Center Stage Website
We provide our website and its contents on an
"AS IS" basis and make no warranty or representation
regarding any Product, either express or implied,
including the warranties of merchantability,
fitness for a particular purpose, and non-infringement,
which are hereby expressly disclaimed, unless
otherwise stated herein.
Errors on Our Website
Despite our efforts to ensure that the information
on our website is accurate, complete and current,
there may be instances when information about
a Product contains inaccurate or incomplete
data, including data about the Product's price
or availability. We make no warranty or guarantee
that the information on our website is error-free,
complete, or current. We reserve the right to
correct errors and/or update the content on
our website at any time without notice. We also
reserve the right to refuse or cancel any order
containing any error or inaccuracy, including
after the order has been submitted, whether
or not the order has been confirmed and your
credit card charged. If your order is canceled
after your payment has been processed, we will
issue a full refund to the original pay type.
Limitations and Exclusions
We reserve the right to change Product pricing,
terms, specifications and warranties without
notice. In addition, we may revise these terms
of use at any time by updating the website.
Monitor displays are simulated. Monitors are
not included with computer systems unless specified.
Online sales are intended for, and limited to,
business use and domestic sales only. We reserve
the right to limit the number of Products sold,
including the right to prohibit sales to re-sellers.
Prices do not include shipping, tax or insurance.
We do not review or edit any portion of gift
messages and disclaim all responsibility for
their content. We disclaim all responsibility
for the accuracy of any map or direction presented
on our website.
If you are purchasing
Products for export, you are responsible for
the necessary export documentation before shipment
is made to a foreign country. We will not ship
to foreign locations any transactions completed
by our website. Warranties for exported Products
may vary or be null and void.
Damages
In no event shall Center Stage, its subsidiaries
or affiliates, or their respective officers,
directors, employees, representatives or agents
be liable for special, incidental, consequential,
punitive, indirect, or other special damages,
including but not limited to, loss of data,
use, or profits, however caused, whether for
breach of contract, negligence, or otherwise,
and whether or not we have been advised of the
possibility of any such damages.
Payment Types We Accept Online
We accept the following forms of payment for
your online purchases: MasterCard, Visa, Discover
and American Express. For your online purchases,
you may purchase multiple products in a single
order, and we'll accept one credit card and
up to four Gift Cards for each order.
We do accept online-only
or virtual credit cards as long as they are
issued by one of the credit card companies listed
above. However, due to the requirements of these
companies, these cards can only be used for
website orders that are shipped.
We are unable to
accept cash, checks, C.O.D. orders and wire
transfers for any website purchases. If you
would like to make a purchase using either cash
or a check, orders
made online may be saved at the time of submission
and a Center Stage representative will be able
to complete the order by phone and make payment
arrangements for that transaction or visit a
local Center Stage store.
Sales Tax Policy
We do business throughout the United States
and accordingly collect sales and use tax as
required by applicable law. Your confirmation
of your order total will reflect the applicable
state and local sales tax, if any. The tax rate
applied to your order will generally be the
combined state and local rate for the address
where your order was shipped, delivered or picked
up.
For any online
purchase of items delivered to an address which
Center Stage does not collect sales tax, by
completing the purchase, you agree to assume
liability for the applicable tax if applicable.
Order Fulfillment
You may have your Product shipped or delivered
to your home or place of business by one of
our available shipping options. We ship orders
on normal business days, which are Monday through
Friday excluding government holidays. Weekend
shipment of orders is not currently available.
For our Express Air service (i.e. next business
day arrival), your order must be completed before
1 p.m. Eastern Time in order for it to ship
the same day. Orders requesting our other shipping
methods will ship within 2 to 7 business days
from when the order was completed, pending availability
of said item(s).
You assume all
risk of loss for shipped Products. Order information
such as billing or shipping address that is
inaccurate or incomplete may result in delays.
Products can not be shipped to incomplete addresses.
Order Cancellations
We are unable to refund any online purchase
from the time your order is placed (when you
click the Submit Order button) until your Product
is received by you and returned to us. If you
are not completely satisfied with your purchase
after receiving your Product, please review
our return
policy to determine your preferred method
of return.
Rebates Offered by Manufacturers
Rebate and coupon offers provided by manufacturers
are subject to the terms specified by the manufacturer.
These terms may include the timeframe of the
offer, limitations on quantities and combination
with other offers. Proof of purchase, UPCs from
the original packaging and postage are normally
required for redemption of rebates by the manufacturer
or the manufacturer's agent.
Returns Policy
for Online Purchases
We want to make sure you’re completely satisfied
with anything you buy from us. If you’re not
completely satisfied with a Product, Center
Stage will gladly exchange or refund your purchase
within 10 days of the sale date—no hassles.
For
exchange or full refund of a Product, we need
the order confirmation or record of purchase
in our system. The Product must be in its original
condition, including the box, packaging and
all accessories. Opened software, music CDs,
games and movies can only be exchanged for the
same title.
Credits
will only be issued to the credit card used
for the original purchase. See “Mail Refund”
section below for refund information for merchandise
returned via mail.
We
reserve the right to limit the number of returns
permitted.
Missing
Accessories
The value of missing items will be
deducted from the credit amount of a return.
For even exchanges, we will exchange what the
customer returns (e.g., box for box, manual
for manual, etc.)
Promotional
Packages
Returns for promotional package items
will only be accepted if all components of the
promotional package are returned. Individual
package components may be exchanged if defective.
In-Store
Returns
Any Product purchased online may be
returned to any Center Stage store provided
that it meets the above guidelines.
For
any Product received that is not the Product
ordered, we will exchange the item at no additional
cost upon verification. Proof of purchase (e.g.
order confirmation, packing slip or record of
purchase in our system) is required for all
returns. When returning Product to your local
Center Stage store, please be sure to bring
the credit card used for the purchase along
with your proof of purchase.
Mail
Returns
You may return any merchandise purchased
online via mail provided that the return meets
these guidelines. (Please note that merchandise
purchased at your local Center Stage store (not
online) CANNOT be returned via mail. Please
return such items to your local Center Stage
store. Please see store for in-store purchase
return policy.
Merchandise
purchased online through itcenterstage.com (regardless
of whether you picked it up at the store or
had it delivered to your home), which meets
the Refunds and Returns guidelines above, may
be returned via mail to our authorized return
center. Before returning anything by mail to
us, you first must obtain a Return Authorization
(“RA”), found in the About Your Order section.
Any
returns mailed to us without a pre-approved
RA may be refused without notice, automatically
returned and a handling fee assessed. An RA
is valid for 10 days.
You
will be responsible for all shipping and insurance
charges for returns, unless otherwise indicated.
If you choose not to insure your package, and
we do not accept return of the Product, you
will be responsible for any loss or damage.
Upon our acceptance of the merchandise in like
new condition in conformity with this policy,
the purchase price less any restocking or handling
fees will be credited to your credit card or
a mail refund check will be issued for a purchase
made with any non credit card tendor as the
sole payment method. Allow 14 days (not including
delivery time for mail refunds) from when we
accept your returned Product for the processing
of your credit. Additional charges may be assessed
for Products returned with any missing items
such as manuals and/or accessories.
New Product Manufacturer's
Warranties
All new Products are sold with the manufacturer's
limited warranty. The warranty period and service
varies by manufacturer and Product. The full
text of any such warranty is available, free
of charge, upon written request addressed to:
Center Stage, Inc.
Merchandising
Attention: Manufacturer's Warranty Request
975 Cobb Place Blvd. Suite 217 Kennesaw, GA
30144
Center Stage's Benefits Package
The applicable terms and conditions shall govern
the purchase of each such Product.
Governing Law
These terms are governed and construed by the
laws of the Commonwealth of Georgia without
regard to its conflict of law rules. You agree
that if any part of these terms is found to
be unenforceable, the remainder of these terms
will remain in full force and effect.
Privacy Policy
We realize that customers are concerned about
how the information they provide online will
be used. We are committed to protecting your
privacy and will use the information we collect
about you to process your order and provide
a more personalized shopping experience. Please
read our Privacy
Policy for more details.
Center Stage Announcements
Our press releases, announcements, and postings
to this site may contain forward-looking statements
that involve risk and uncertainties. They do
not constitute an offer to sell or an obligation
to buy any security.
Trademarks and Service Marks
Center Stage® and the Center Stage logo
are registered trademarks of Center Stage, Inc.
and are used with permission. All other trademarks
are the property of their respective companies
and are used with permission.
Copyright Notice
All content on this site is the property of
Center Stage or its content suppliers and protected
by U.S. and international copyright laws. All
software used on this site is the property of
Center Stage or its software suppliers and protected
by U.S. and international copyright laws. Users
of this site may use the content and software
on this site as a shopping resource. Any other
use, including the reproduction, modification,
distribution, transmission, republication, display
or performance, of the content on this site
is strictly prohibited.
Copyright ©
2001 Center Stage, Inc. All Rights Reserved.
Revised January 2004.